We need your exact in-game username
(CaSe SeNsiTiVe) so we know how to get your
purchase to you.
Please note that buying for other players
without explicitly using the Gifting System is
against the rules.
We have an active and passionate Staff Team which is always happy to help you or answer your questions!
The quickest way to ask questions or seek help with minor issues is to
join one of our Discord Servers.
If you have not received your purchase or are experiencing issues with the Store, please reach out via email.CLICK THE EMAIL ADDRESS TO SELECT IT
The most straightforward way to gift is to purchase a Giftcard.
After Checkout, you will be e-mailed a code containing your gifted amount.
To buy a specific package for another user, click the blue “i” button next to the desired package, to bring up the package information pop-up.
Finally, click the pink “Gift This Package” button and enter the username of the player you would like to credit the package to.
When you make a purchase on the Complex Network Store, you acknowledge that all purchases are final and non-refundable.
We cannot provide a refund under any circumstances. Please do not waste the time of our hard-working Staff Team by asking for refunds in futility.
If you are not the payment account owner, we urge you to ensure you have full permission before making any payment on our Store!
Chargebacks and disputes will result in an automatic and permanent ban from our Minecraft Servers, our Store, and all other Tebex Stores.